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What’s the minimum order for custom t-shirts?
Our minimum order is 24 pieces. After your first order, we keep your logo, Pantone colors and preferred garments on file, so reorders match the first run.
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How long does a screen printing order take?
Most screen printing orders are out the door about 9 days after you approve the mockup and proof. If your crew has a start date, put it in the Need By field when you request a quote.
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Will I see my logo on the shirt before it’s printed?
Yes. Everyone gets a mockup and proof of the artwork before anything goes to press, and production starts only after you approve it.
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Who checks the quality of our order?
A real person on our team checks the quality of every piece before your order ships, so problems get caught in our St. Louis shop, not after your order arrives.
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How should I wash screen printed or DTF apparel?
Wash inside out in cold water and skip the high heat, whether that’s line drying or a low tumble setting. That one habit does more than anything else to keep a printed design looking sharp for longer.
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Is DTF printing durable?
Yes, when it’s done well. DTF holds up through regular washing and wear, particularly on smaller or more detailed designs. For large logo runs on team and crew apparel, screen printing is still generally the more durable and cost-effective option.
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How is pricing determined for custom apparel printing?
Pricing depends on quantity, garment type, and decoration method (screen printing or DTF). The most accurate way to get a number is to tell us what you need, and we’ll build a quote from there.
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What’s the difference between screen printing and DTF?
Screen printing pushes ink through a stencil and works best for bold, large-area designs at higher quantities. DTF (digital transfer) prints your design onto a film and presses it onto the garment, which allows for finer detail and works across a wider range of fabrics. Which one makes sense for your order usually comes down to the design and the garment.
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How long does screen printing last?
Screen printing holds up well under regular wear and washing, since the ink is pushed into the fibers of the garment rather than sitting on top of it. Washing inside out in cold water and skipping high heat in the dryer helps any printed or transferred design last longer.
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What’s the minimum order for custom embroidery?
Our minimum order is 24 pieces. We digitize your logo once and keep the stitch file, so every reorder stitches out the same way.
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Can you make custom embroidered hats with our logo?
Yes. We embroider your logo on caps and beanies for crews, teams and companies, digitized and stitched in our St. Louis shop.
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Will I see a proof before you stitch our logo?
Yes. We digitize your logo into a stitch file and send you a proof, and nothing goes to the machine until you approve it.
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Can you embroider our logo on Nike polos?
Yes. We embroider your logo on polos, quarter-zips and outerwear from brands your team already likes to wear, including Nike, Port Authority and Eddie Bauer.
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Who checks the quality of our order?
A real person on our team checks the quality of every piece before your order ships, so problems get caught in our St. Louis shop, not after your order arrives.
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Can you put our company logo on Carhartt jackets?
Yes. We embroider or print your logo on Carhartt jackets and shirts, along with workwear from Port Authority, Volunteer Knitwear, Gildan and Eddie Bauer.
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How should I care for embroidered apparel?
Wash inside out in cold water and skip the high heat, whether that’s line drying or a low tumble setting. That helps keep both the garment and the stitching looking sharp for longer.
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Is embroidery durable?
Yes. Because the design is stitched into the fabric rather than printed on top, embroidery tends to hold up through years of regular washing and wear, especially on polos, hats, and other structured pieces.
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How is pricing determined for custom embroidery?
Pricing depends on quantity, garment type, and the size and detail of your design, since more stitches generally means a higher cost. The most accurate way to get a number is to tell us what you need, and we’ll build a quote from there.
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What’s the difference between embroidery and screen printing?
Embroidery stitches a design into the fabric and works best on structured pieces like polos, hats, and jackets. Screen printing applies ink to the surface of the fabric and works best for large, bold designs on tees and other flat garments at higher quantities.
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How long does embroidered apparel last?
Embroidery holds up well under regular wear and washing, since the thread is stitched into the fabric rather than sitting on top of it. It resists cracking, peeling, and fading in a way that a printed or transferred design can’t, which is part of why it’s the standard for uniforms and corporate apparel.
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How is pricing determined for promotional products?
Pricing depends on the item, quantity, and any customization involved. The most accurate way to get a number is to tell us what you need, and we’ll build a quote from there.
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Are promotional products made in-house?
No. Unlike our screen printing, embroidery, and DTF services, promotional products are sourced through vetted supplier partners. We still manage the entire order and remain your single point of contact from quote to delivery.
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Do promotional products actually work?
Yes, when the item and audience are matched well. A useful item that someone keeps on their desk or carries with them keeps your logo in front of them long after a single interaction, which is why they’re common for trade shows and client gifting.
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What are the best promotional items to give away?
It depends on your audience and budget, but drinkware, bags, and tech accessories tend to perform well because people actually use them. We can help you match the item to your audience and goal rather than picking from a generic catalog.
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What are promotional products?
Promotional products are branded, non-apparel items like drinkware, bags, tech accessories, and pens that carry your logo. They’re commonly used for trade shows, client gifts, and onboarding kits.
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Can my store include a fundraising option?
Yes. For schools, leagues, and similar programs, we can set aside a portion of each sale for your organization and pay that out once the store closes.
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How does an online store save me time?
Instead of collecting sizes on paper forms or spreadsheets and chasing down missing information, your team orders directly and we handle production and fulfillment from there. It removes most of the manual coordination an administrator would otherwise be doing by hand.
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What types of items work best?
T-shirts are the core item on most stores, and remain the most reliable choice across almost every audience. Beyond that, the right mix depends on your audience and what the program is trying to accomplish.
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Who are online merch stores for?
Online merch stores work well for schools and spirit wear programs, corporate teams, trades and field service crews, leagues and clubs, and organizations running a seasonal or one-time sale.
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How many items should be on my store?
Fewer than 10 items tends to perform better than a large catalog. A focused selection is easier for people to browse and actually leads to more orders than offering every style and color available.
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What’s the minimum order for custom work shirts?
Our minimum order is 24 pieces. After your first order, we keep your logo, colors and sizing on file, so reorders for new hires don’t start from scratch.
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How long does a screen printing order take?
Most screen printing orders are out the door about 9 days after you approve the mockup and proof. If your crew has a start date, put it in the Need By field when you request a quote.
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Will I see my logo on the shirt before it’s printed?
Yes. Everyone gets a mockup and proof of the artwork before anything goes to press, and production starts only after you approve it.
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Who checks the quality of our order?
A real person on our team checks the quality of every piece before your order ships, so problems get caught in our St. Louis shop, not after your order arrives.
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Can you put our company logo on Carhartt jackets?
Yes. We embroider or print your logo on Carhartt jackets and shirts, along with workwear from Port Authority, Volunteer Knitwear, Gildan and Eddie Bauer.
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Do you work with field service businesses like HVAC, electrical, plumbing, or fire protection companies?
Yes. Field services businesses are one of our most common client types, and we run ongoing programs for several, including United Fire Protection.
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What’s the difference between screen printing, DTF, and embroidery for workwear?
Screen printing and DTF (digital transfer) work well for large-area logos on tees and outerwear. Embroidery tends to hold up better on polos, hats, and other structured pieces. Which one is right for a given order usually comes down to the fabric and the piece, and that’s something we can walk you through.
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Can you handle repeat or seasonal reorders as our crew grows?
Yes, that’s most of what this page is built around. We keep your logo, colors, and sizing specs on file, so a new hire order or seasonal reorder moves as fast as your first order did.
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Do you offer high-visibility or safety apparel for crews?
Yes. Hi-vis tees, jackets, and safety vests with your logo are some of the most common orders we produce for trades and field service crews.
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What’s the minimum order for custom company apparel?
Our minimum order for apparel is 24 pieces. After your first order, we keep your logo, brand colors and placement on file, so reorders from any department match the first one.
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Can you embroider our logo on Nike polos?
Yes. We embroider your logo on polos, quarter-zips and outerwear from brands your team already likes to wear, including Nike, Port Authority and Eddie Bauer.
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Can you put together onboarding kits for new hires?
Yes. We pair branded apparel with items like drinkware, bags and tech accessories, and keep your kit on file so every new hire gets the same thing. The apparel is decorated in our St. Louis shop, and the promotional items come from our supplier partners.
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How long does a screen printing order take?
Most screen printing orders are out the door about 9 days after you approve the mockup and proof. If your crew has a start date, put it in the Need By field when you request a quote.
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Will I see my logo on the shirt before it’s printed?
Yes. Everyone gets a mockup and proof of the artwork before anything goes to press, and production starts only after you approve it.
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Who checks the quality of our order?
A real person on our team checks the quality of every piece before your order ships, so problems get caught in our St. Louis shop, not after your order arrives.
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Are promotional products made in-house?
No. Unlike our screen printing, embroidery, and DTF services, promotional products are sourced through vetted supplier partners. We still manage the entire order and remain your single point of contact from quote to delivery.
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Do you handle multiple product types under one account?
Yes. Apparel, promotional products, and online stores can all run through the same account contact, so your brand looks consistent no matter which department is ordering.
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Can you manage an ongoing employee ordering program?
Yes. An online merch store is the most common way we handle this, letting employees order their own sizes and gear on their own schedule instead of a manager placing every request.
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What is company swag?
Company swag is branded merchandise, like apparel, drinkware, and accessories, that a business gives to employees, clients, or event attendees. It’s commonly used for onboarding, events, and everyday team apparel.
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Why does company swag matter?
Good swag reinforces your brand every time someone wears or uses it, and it’s often one of the more visible, everyday touchpoints a company has with employees and clients alike.
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Can we see examples of your work with similar departments or municipalities?
Yes. Chemline is one example we can point to, and we’re glad to share more detail directly.
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Do you work with municipalities as well as departments?
Yes. Public works crews and other municipal staff are among the organizations we regularly work with, alongside fire departments and public safety agencies.
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Do you work with departments going through a bid process?
Yes. We’re glad to provide references, samples, or documentation to support a bid or procurement process.
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Can you meet specific uniform standards?
Yes. Tell us the standard your gear needs to meet, and we’ll confirm whether we can meet it before you commit to anything.
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Can you make volunteer shirts stand out from participant shirts?
Yes. A lot of events order a distinct color or design for volunteers specifically, so they’re easy to spot on race day.
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Do you offer moisture-wicking or performance shirts?
Yes. Performance and moisture-wicking options are available alongside standard cotton and cotton-blend tees, depending on your budget and race conditions.
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How far in advance should we order race shirts?
The earlier the better, especially if your registration numbers are still coming in. Tell us your event date as soon as you have it, and we’ll build a production timeline that works backward from packet pickup.
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Can you add sponsor logos to our race shirts?
Yes. Sponsor logos are one of the most common requests we handle for race apparel, and we can help you fit them onto the design without crowding your event logo.
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Do you handle school gift shop inventory?
Yes. We supply spirit wear, hats, and promotional items commonly stocked in school gift shops, and can help you restock popular items during the season.
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Can staff uniforms match year after year?
Yes. We keep your colors and specs on file, so a repeat order matches what you ordered last time, not close to it.
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Can you set up an online store for spirit wear sales?
Yes. An online store is the most common way we handle spirit wear, letting families and students order directly on their own schedule instead of collecting orders on paper.
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Do you offer team athletic uniforms?
No. We don’t produce team sports uniforms or compete for athletic contracts. Spirit wear, staff apparel, and gift shop merchandise are where we focus.